Usage Tips

Community Guidelines:

The goal of these community guidelines is to promote a safe, warm, comfortable, inviting, and supportive atmosphere on 7 Cups. 

To learn more, visit…

Member Guidelines

Listener Guidelines

Members:

  • Path drop down menu:
    • My Growth Path: This is your growth path. It is made up of “steps” that represent simple activities that will help you improve your wellness. The more steps you take, (hopefully) the better you will feel!
    • My Progress: This is like your stats page. You can see lots of information, like your level, how full your cup is, Growth Points, Hearts, Run Streak Targets (how many days in a row you’ve taken a step on your path), Emotional Wellness Test Progress, My Stats (number of chats, number of upvotes, etc.), Badges Earned, and Reviews & Ratings.
    • Personalized Paths: These take the Growth Path to the next level! They are more specific and tailored to individual needs.
    • Mindfulness Exercises: This page features 13 categories of quick and easy mindfulness exercises meant to help you center yourself.
    • Self-Help Guides: This page hosts a large variety of brief, easy to understand self-help guides.
    • My Notes: When you select this option, a pop up window will appear. In this window you can keep a gratitude journal and notes on conversations you have with Listeners.
  • Chat drop down menu:
    • My Conversations: Selecting this option will take you to a screen with all of the conversations you currently have open.
    • Connect Now: Choosing this option will open a pop up window that asks whether you’d like to connect with a Listener or a Therapist. Choose either one, and you’ll be connected with a supportive person in no time!
    • Browse Listeners: This page allows you to search more specifically for a listener based on age, topic, country, and language.
    • Group Support Chat: Selecting this option will take you to a list of various Group Support Rooms, some for Members and others for Listeners.
    • Chat with an Online Therapist: This will take you to a page where you can get set up to chat online with a therapist.
    • Find a Therapist Near You: This page will help you find an in-person therapist near you.
  • Community drop down menu:
    • Forum: This option will take you to a page where you can search the 7 Cups forum by category (there are lot of them!) or keyword.
    • Feed: This is where you can post to your personal feed (kind of like Facebook).
    • Announcements: This is where you can find all community-wide announcements and get more info about them.
    • 7 Cups Blog: This blog is about mental health and wellness and living your life to the fullest.
    • Questions & Answers: Here you can find answers to all kinds of questions that are categorized by the issue they are related to (from ADHD to Work Stress).
    • Calendar: This is where you can find the community’s calendar.
    • Listener Reputation: This page explains how to interpret the Cheers, Compassion Hearts, and Badges that Listeners earn.
    • Member Reputation: This page explains how to interpret the Growth Points, Compassion Hearts, and Badges that Members earn.
    • Internships: Here you can find info about interning with 7 Cups.
    • Support & Feedback: Here you can get support and see the answers to some FAQs in regards to The Basics, Billing/Subscriptions, and Sustainability.
    • Community Guidelines: Here you can find all of the guidelines for being part of the 7 Cups Community.
    • Subcommunities: This page houses the subcommunities of 7 Cups. These include Anxiety Support, Depression Support, Disability Support, Healthy Living Support, LGBTQ+/MOGII Support, Relationship Support, and Student Support.
  • Start Therapy drop down menu:
    • Chat with an Online Therapist: This will take you to a page where you can get set up to chat online with a therapist.
    • Find a Therapist Near You: This page will help you find an in-person therapist near you.
    • Therapist Signup: This is the page where you could sign up to be a 7 Cups therapist if you were a therapist.
  • Become a Listener: If, after experiencing the help another person simply listening can give to you, you decide you want to help others by listening in this way, click here to become a Listener!

Listeners:

  • Path drop down menu:
    • My Progress Path: This is your growth path. It is made up of “steps” that represent simple activities that will help you to become a better Listener. The more steps you take, the better Listener you will become!
    • My Impact: This is like your stats page. You can see lots of information, including Cheers Earned, Compassion, Forum Upvotes, People Helped, number of Support Chats, number of Listener Chats, Repeat Users, Referral Clicks, Badges Earned, Appreciation Tokens, Feedback (written) & Reviews (numerical), and Recent Conversations. This is a good place to keep track of how you are progressing as a Listener.
    • Training & Certifications:
      • Trainings: These brief courses will help you grow in your awareness and understanding of various issues. Subsequently, you will be better prepared to help 7 Cups Members, Guests, and Listeners who are facing them after you have completed the training.
        • Priority Trainings:
          • College Life
          • Cultural Diversity
          • Anything you are interested in/passionate about!
        • Certifications: These titles help you track your growth as a listener. The chart on this page can help you set goals as you progress.
      • Mentors: This page can help you find an experienced Listener who can mentor you and help you with specific difficult chats.
      • My Notes: When you select this option, a pop up window will appear. In this window you can keep a gratitude journal and notes on conversations you have so you can remember details about them and check back on these individuals regularly.
      • Mindfulness Exercises: This page features 13 categories of quick and easy mindfulness exercises meant to help you center yourself.
      • Self-Help Guides: This page hosts a large variety of brief, easy to understand self-help guides. These are good resources to use yourself and awesome resources to share with those you listen to.
    • Chat drop down menu:
      • My Conversations: Selecting this option will take you to a screen with all of the conversations you currently have open.
      • General Requests: After selecting this option, a popup will appear in the center of your screen, listing all of the current general requests. The requests are listed from oldest to newest (top to bottom) and show the screen name of the person requesting a chat, what time they put in their request, and the topic they want to discuss if they provided one. The screen also shows to current average wait time.
      • Browse Listeners: This option will take you to a page where you can browse and search for listeners to talk to you.
      • Group Support Chat: Selecting this option will take you to a list of various Group Support Rooms, some for Members and others for Listeners.
      • Chat with an Online Therapist: This option will take you to a page that will tell you all about online therapy and allow you to sign up.
      • Find a Therapist Near You: The page that appears after selecting this option will allow you to search for a therapist by city, state, zip code, or country.
    • Community drop down menu:
      • Forum: This option will take you to a page where you can search the 7 Cups forum by category (there are lot of them!) or keyword.
      • Feed: This is where you can post to your personal feed (kind of like Facebook).
      • Announcements: This is where you can find all community-wide announcements and get more info about them.
      • 7 Cups Blog: This blog is about mental health and wellness and living your life to the fullest.
      • Questions & Answers: Here you can find answers to all kinds of questions that are categorized by the issue they are related to (from ADHD to Work Stress).
      • Calendar: This is where you can find the community’s calendar, as well as your own personal schedule. You can see what groups are going on during any given time slot and block out times that you are committed to being available to listen.
      • Listener Reputation: This page explains how to interpret the Cheers, Compassion Hearts, and Badges that Listeners earn.
      • Member Reputation: This page explains how to interpret the Growth Points, Compassion Hearts, and Badges that Members earn.
      • Internships: Here you can find info about interning with 7 Cups.
      • Support & Feedback: Here you can get support and see the answers to some FAQs in regards to The Basics, Billing/Subscriptions, and Sustainability.
      • Community Guidelines: Here you can find all of the guidelines for being part of the Listener Community.
      • Subcommunities: This page houses the subcommunities of 7 Cups. These include Anxiety Support, Depression Support, Disability Support, Healthy Living Support, LGBTQ+/MOGII Support, Relationship Support, and Student Support.
    • Start Therapy drop down menu:
      • Chat with an Online Therapist: This will take you to a page where you can get set up to chat online with a therapist.
      • Find a Therapist Near You: This page will help you find an in-person therapist near you.
      • Therapist Signup: This is the page where you could sign up to be a 7 Cups therapist if you were a therapist.